Pre-order

The items that can be pre-ordered are marked with a ‘PRE-ORDER’ badge which also shows when approximately they will be in stock. Look for all items available for pre-order in the ‘Coming Soon‘ section.

PLACING PRE-ORDER

• To pre-order an item, you will need to add the available product colour and size to your shopping bag as if you were placing a normal website order. Proceed to the check-out or keep shopping.
• Make a purchase as a guest or sign up.
• Choose a pick up in-store or courier service option.
• Proofread the information you entered.
• Pre-order items need to be paid for up-front.
• Click on the ‘Place an Order’ button and you will be transferred to the payment page. Click on the ‘Pay for my Order’ button and fill in the marked fields.
• Pre-order items are to be paid for in full at the time of order. You can find more information here: PAYMENT.
• After the payment goes through, our team will get in contact with you to confirm your order. If your order contains a mix of pre-orders and in stock items, we will ship the pre-orders separately.
• As soon as you pre-ordered items are in stock, we will contact you. You will be able to change a delivery address or date.
• You will receive an e-mail with the tracking number as soon as your order has been shipped.

HOW TO CANCEL AND RETURN PRE-ORDER

In case you would like to cancel your existing pre-order, please make sure to contact us at +37122340244 or any other way. More information on the return: RETURNS.

You cannot add or change an item in your order.

Feel free to contact us by live chat in the bottom right corner of the screen, instagram, viber or facebook messenger